Haulix Basics: Updating Your Contact Information (Without Sending One-Hundred Emails)

Very few things in life are permanent, and email addresses are not one of them. As you grow and develop, jumping from job to job, you will slowly accrue a variety of emails that will often complicate how people get ahold of you. The chaos this creates will only make your job as a writer more difficult, but thanks to our state of the art profile system those headaches can now be a thing of the past.

We understand that everyone in music is busy. Journalists often have numerous deadlines to meet, not to mention second jobs. Publicists, on the other hand, have the seemingly endless task of doing everything in their power to make sure their clients get the exposure they deserve. Everyone is always doing something and everyone seems to believe no one has time to help them.  We don’t necessarily believe that is true, but we have found a way to simplify the task of updating contact information in a way that eliminates both stress and the need to send numerous messages requesting a change of address on future promo materials.

When you’re viewing your Promos page on Haulix, click the ‘Profile’ tab in the upper left hand corner of the page. Here’s an example of what you should be looking for:

Once the profile page loads, you will notice a heading that reads ‘Email Accounts.’ I’ve highlighted this section in the image below:

The changes made on this page will be reflected throughout the Haulix platform. If you delete an email address from this page it will be erased from every client’s contact list on Haulix. If you change your preferred email address, that information will again be duplicated in the contact information stored on our client’s accounts. You control the flow of messaging. We just make it easy.

If you wish to remove an email currently being used by Haulix clients, simply click the ‘Delete’ button on the right side of the email. Once confirmed, the selected email addressed will be scrubbed from Haulix.

If you have a new email, or if you have an old account you simply want to have on our system, you can enter the new address in the space provided and have that email added to our database. If you want this new address to be your primary address, you can do so using the ‘Promo Senders’ section a bit further down on your profile page. For more information on how to do that, click here.

We will be posting additional tips to help you make the most of your Haulix experience in the weeks ahead. If you have any questions about our system please do not hesitate to email james@haulix.com and let us know. We will do our best to answer every request in a timely and concise fashion.

James Shotwell

James Shotwell is the Director of Customer Engagement at Haulix and host of the company's podcast, Inside Music. He is also a public speaker known for promoting careers in the entertainment industry, as well as an entertainment journalist with over a decade of experience. His bylines include Rolling Stone, Alternative Press, Substream Magazine, Nu Sound, and Under The Gun Review, among other popular outlets.