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Haulix Basics: Updating Your Contact Information (Without Sending One-Hundred Emails)

Very few things in life are permanent, and email addresses are not one of them. As you grow and develop, jumping from job to job, you will slowly accrue a variety of emails that will often complicate how people get ahold of you. The chaos this creates will only make your job as a writer more difficult, but thanks to our state of the art profile system those headaches can now be a thing of the past.

We understand that everyone in music is busy. Journalists often have numerous deadlines to meet, not to mention second jobs. Publicists, on the other hand, have the seemingly endless task of doing everything in their power to make sure their clients get the exposure they deserve. Everyone is always doing something and everyone seems to believe no one has time to help them.  We don’t necessarily believe that is true, but we have found a way to simplify the task of updating contact information in a way that eliminates both stress and the need to send numerous messages requesting a change of address on future promo materials.

When you’re viewing your Promos page on Haulix, click the ‘Profile’ tab in the upper left hand corner of the page. Here’s an example of what you should be looking for:

Once the profile page loads, you will notice a heading that reads ‘Email Accounts.’ I’ve highlighted this section in the image below:

The changes made on this page will be reflected throughout the Haulix platform. If you delete an email address from this page it will be erased from every client’s contact list on Haulix. If you change your preferred email address, that information will again be duplicated in the contact information stored on our client’s accounts. You control the flow of messaging. We just make it easy.

If you wish to remove an email currently being used by Haulix clients, simply click the ‘Delete’ button on the right side of the email. Once confirmed, the selected email addressed will be scrubbed from Haulix.

If you have a new email, or if you have an old account you simply want to have on our system, you can enter the new address in the space provided and have that email added to our database. If you want this new address to be your primary address, you can do so using the ‘Promo Senders’ section a bit further down on your profile page. For more information on how to do that, click here.

We will be posting additional tips to help you make the most of your Haulix experience in the weeks ahead. If you have any questions about our system please do not hesitate to email james@haulix.com and let us know. We will do our best to answer every request in a timely and concise fashion.

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Haulix Basics: Removing Yourself From A Press List

One of the great moments in any young music writer’s life is the day that first album advance arrives in your inbox. It’s a symbol not only of progress within your craft, but also that someone within the actual music business trusts you enough to have access to their latest project. We could get into the whole ‘with great power comes great responsibility’ rant, but that’s not what this post is about. This post is about what happens when writers go from loving the site of new album advances to dreading them, either due to quality or quantity, and what steps can be taken to simplify one’s Haulix activity.

As it stands, any publicist or label with a Haulix account can send a promo to anyone they add to their personal database. This is the way promotional distribution works on essentially every platform, but here at Haulix we have devised a way to allow journalists the ability to remove themselves from any list they desire without any confrontation whatsoever.

If you find yourself in a position where you wish to be removed from a mailing list of a Haulix client the best course of action is to first contact the client directly and request removal. If the client does not respond, or even if they do and you continue to receive promos beyond that point, you can remove yourself from their database by accessing your Haulix profile. To do this, simply log into the ‘My Promos’ screen and select the ‘Profile’ tab in the upper left hand corner. I’ve highlighted this button in the screenshot below.

Once clicked, you will be redirected to a profile page that was automatically generated the first time someone added your contact information to the Haulix platform. It should look something like this:

The top part of the page lists your basic account info, including the passcode you have chosen and every email address in our system linked to your name, as well as the ability to change that information with a few key strokes. If you scroll down a bit further you will notice that your profile lists every label that has you in their database, as well as the email they use to contact you. If you wish to be removed from any list, click the red ‘X’ at the end of the appropriate label identity and confirm the removal. The page will update and our database will automatically remove you from that client’s press list without them having to lift a finger.

If you follow these steps and still find yourself receiving promos, please do not hesitate to contact us directly to find a resolution. Just email james@haulix.com and together we’ll find a solution.


James Shotwell is the Marketing Coordinator for Haulix. He is also a professional entertainment critic, covering both film and music, as well as the co-founder of Antique Records. Feel free to tell him you love or hate the article above by connecting with him on Twitter. Bonus points if you introduce yourself by sharing your favorite Simpsons character.

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