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Bands: Here Are A Few Tips For Improving Your Emails

Hello, everyone! I know we took a little time off yesterday without warning, but a close friend of the Haulix family passed away and we needed some time to mourn. Fortunately, many of our close friends in the industry reached out to help us continue our content creation efforts while we reflect on our recently deceased friend. The piece you’re about to read was created by Seth Werkheiser, and it offers insight that could help bands and artists of all sizes improve their digital marketing efforts.

This blog exists to promote the future of the entertainment industry, and to do that we need input from people like you and your entertainment-loving friends. If you have any questions about the content in this article, or if you have an artist you would like to see featured on this blog, please contact james@haulix.com. We can also be found on Twitter and Facebook.

I’ve talked to a handful of musicians and bands lately about the subject of “social media.” I usually steer the conversation towards email marketing, and explain how it converts better than the “social media flavor of the week.”

“But I don’t want to just email out our tour dates,” they usually say, explaining that they don’t like those emails.

There’s a simple solution: don’t be like the lazy bands who do just that.

Copying and pasting your tour dates into an email is very boring. An unpaid intern could do it. In their sleep.

Instead, try this: out of the 34 photos you posted to Instagram and Facebook during the course of your last few shows, or tours, pick a handful that “clicked well.” What dose that mean? That means the photos that got the most "likes,” or shares. Take those, and put a few of them into your next email.

Now, here’s the part where an unpaid intern can’t do what you do.

You write the back story. The location. Explain what happened. You lived it, bled it, slept in it. You drove all those hours, got sick, met an amazing character in a small town, hung out with coolest people.

Everyone loves a good story, and as a traveling musician you’ve got stories to tell, so stop “blasting” your tour dates every five minutes like every other hack band out there.

As Betabrand founder Chris Lindland says, “the assumption is that not everybody wants to shop every single time they get a newsletter.”

Think about that for a second: not everyone is ready buy tickets to your next show or watch your new music video (they might be watching Netflix at the moment). But if you tell a story about how cops nearly shut down your video shoot, you might distract them from ‘Orange is the New Black’ long enough to at least get a click!

For example, there’ a new video out from the Cancer Bats, for their song ‘Satellites.’ In the video they shoot fireworks at their drummer in a field the whole time.

 
Wait, they what?

How did they not get arrested shooting that video? Did anyone get burned? How much did they spend on fireworks? Who came up with that idea of shooting fireworks at their drummer? 

Their YouTube description field? "SATELLITES!! Hope you like it!” Snooze.

So don’t do that with your own email newsletter. Get creative. Just because every other band out there sends a list of tour dates and nothing more doesn’t mean you have to do the same.

Share some photos, stories from the road, and then paste your tour dates at the bottom of the email. Heck, list the mileage between stops, or the tourist destination you’re planning on visiting. Ask your fans for suggestions on places to check out, the best food stops in town. Invite a few out for pre-show pizza. 

These are the people who might may to come see you, right? Maybe buy a CD or shirt?

Remind your fans what you’re about, not just where you’ll be two months from now.

Seth Werkheiser is the quiz master of metal trivia at Skulltoaster. He’s also the founder of some music sites you may have heard of, including Noise Creep (2009) + Buzzgrinder (2001). He’s anti-Facebook, anti-clickbait, and anti-growth hacking. You should most definitely follow him on Twitter. Yes, right now.

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The One Thing I Disagree With Most E-mail Marketers About

Hello, everyone. Thank you for finding time in your busy life to spend a few minutes discussing music marketing with us. The post you’re about to read was written by Andrew Jones, founder of Checkered Owl. The contents highlight common mistakes found in many email marketing campaigns, as well as what you can do to improve your messaging. If you have any questions, please leave us a comment at the end of this post.

This blog exists to promote the future of the entertainment industry, and to do that we need input from people like you and your entertainment-loving friends. If you would like more information on the content in this article, or if you know of an industry pro you would like to see featured on this blog, please contact james@haulix.com. We can also be found on Twitter and Facebook.

Everyone should know at this point that e-mail better be a part of your online marketing strategy. While social media sites  can suddenly change their terms of service, re-evaluate their algorithms or lose they user base, e-mail is always there. Not to mention the fact that WAY more people actually BUY things from e-mail than any social media site.

There is a ton of great advice out there for e-mail lists so I don’t feel the need to write “TOP 8 E-MAIL TIPS MARKETERS DON’T WANT YOU TO KNOW”. My main two pieces of advice are simple:

#1. Use Mailchimp to blast out your e-mails. They make your life so easy AND IT’S FREE until you have over 2000 subscribers!

#2. Speak genuinely. People want to connect with you not just get a flyer.

Which brings me to my third piece of advice. Something a little different than most of the articles I have read recommend.

#3. Don’t “personalize” the “to” field

On any decent e-mail service there is a section to “personalize” the e-mail with a tag, so you type in “Hey [FNAME]!” (or something similar) and the person opening it sees: “Hey Andrew!”.

merge tag recipients name option on mail chimp and other e-mail services

Sounds great right? Here is the problem, EVERYONE KNOWS IT’S FAKE! It’s like those sweepstake letters you get in the mail, you know the ones; they have your name on them, they look like they were written in blue pen from the desk of the CEO, occasionally they will even use non-glossy paper or even pretend to cross out a word. But…they don’t make you want to enter.

Instead, at least for me, they turn me off, they are laughable.

If you want to be personal, be personal.

Write me a personal e-mail, I appreciate that. OR Fire me a nice looking HTML update that goes to 500 people and say “Hey Everyone!”.

I’m not offended that your band (or brand) doesn’t write me a personal letter every month, who has time for that? What does bother me is seeing something that says “Hey Andrew” and I think I have gotten a personal note only to discover it’s a mass blast. Just be honest.

Make the personal personal, make the e-mail blasts communal.

A communal blast has it’s advantages too! It (if executed well) can help begin to form a community, talk to everyone, together, as a unit. The KISS army approach works! Let people join your tribe!

And then when a key moment hits that’s worth a personal message, send that, personally. There are no shortcuts to relationships.

This post was written by Andrew Jones, editor of Checkered Owl. It originally ran on his blog, but we loved it so much we felt it deserved to shared once more on ours. If you like his work and want to read more of his writing, or if you want to be super cool and offer him full time industry employment, reach out and connect with him on Twitter.

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Haulix Advice: Making The Most Of Email Interviews

The last few editions of our Haulix Advice column have focused on making introductions and getting your music in front of people who will [hopefully] share it with their readers. Today we’re focusing on selling what lies behind the music: Yourself.

Once your music begins getting traction online, the time will come when you desire to setup additional features for your band with notable publications. Interviews are always a great route to go, but all too often the bigger outlets do not have the free time needed to execute a face-to-face feature with rising acts and an email interview (sometimes referred to as a form interview) may have to suffice suffice. This may seem like a negative, as everyone tends to express themselves better through conversation than statement, but with careful thought and consideration fill-in-the-blank questionnaires can be a gateway to a deeper relationship with your fans, as well as an effective marketing tool. After all, any opportunity for exposure is better than none, and rarely will you come across an opportunity as customizable as this.

For everything a form interview lacks in terms of human interaction it more than makes up for in the endless freedom offered to the artist. The questions outlined should be viewed as starting points for conversation with the reader rather than individual bullet points. Make your introductions quick and be sure to answer everything clearly, but keep in mind every response is another opportunity to connect with listeners on a deeper level. They want the details (that’s why you’re being asked you questions), so make sure you take your time to answer everything in full. That may sound fairly obvious, but having spent last half decade in journalism I cannot count the number of one-word or single sentence responses I’ve received from artists of all sizes. It’s not engaging or entertaining to read. Ever.

In terms of reaching new listeners, form interviews offer you the opportunity to discuss elements of your art that may pull in the casual webzine reader. In depth information regarding your inspiration, goals, antics on stage and behind-the-scenes, views on music, and the like can offer the publications printing the article an angle to sell, and with the right hook you’ll be reeling in new listeners in no time (pun unfortunately intended).

To offer additional insight on how artists can make the most out of email interviews and the reasoning behind why it’s important, I turned to a few notable members of the music world for advice. You can read their insight below. If you have additional tips for artists reading this column, please feel free to comment at the end of this post and add your two cents. 

“I think the short responses in interviews via email are not because the artist or musician doesn’t care, it’s because either: 1) The artist feels as sense of entitlement because someone cares enough about their art to interview them about it. OR 2) They aren’t viewing their art as a business. If you want to be taken seriously, you need to act professional. no one wants to work with unprofessional artists who are flakey and don’t care about their perception to the public. – Mike Sacchetti, Bad News Bears

In the unfortunate event that an interviewer is left with no other option but to send out an e-mail interview as opposed to doing a phoner or in-person, it’s important that the artist(s) being questioned elaborate on their answers to make for an interesting and insightful read. There is generally no way for the interviewer to anticipate how the artist(s) will respond so more often than not, an e-mail interview will not flow as well as an in-person or phone interview would, as the interviewer doesn’t have the opportunity to ask follow-up questions in regards to the artists’ answers.

I would suggest that the interviewee read all of the questions before they begin answering because it has been my experience that the artist will answer with similar responses multiple times throughout the interview due to the order of the questions. Many times, the artist(s) will answer a question as well as a succeeding one at the same time which isn’t always necessarily a good thing in terms of length and an engrossing read. This also falls into the responsibility of the interviewer to ask engaging and unique questions to hopefully get the most out of the interviewee, in way of in-depth responses.

In some instances, an artist will be cooperative enough to allow you to send some follow-up questions if you’re unclear on something they answered or you feel that you need to expand on something that could ultimately make for more piquant content. It would be nice if all artists offered this option knowing that an e-mail will typically need a little more life than what is breathed into it in the initial transaction. – Brian Lion, Under The Gun Review

When filling out digital interviews, every band should take the time to make sure they not only hand in thoughtful answers, but responses that are professional. Time and time again, I read and put together interviews where artists don’t take the time to even run spell check over their answers, which can reflect poorly on your band. Put in a few extra minutes, look over your answers and make sure what you’re saying is representative of how you want your band to be perceived. – Tyler Osborne, ToZ Productions

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